Holders Directory

Customer Service Excellence®

Careers

Current opportunities to join the Customer Service Excellence® team and support the delivery of the Standard.

The Customer Service Excellence Standard. A practical standard for organisations committed to understanding customers and delivering excellent service.

This website is the shared first point of information for all approved Assessment Bodies. Enquiries are distributed equally.

Navigation

Home Holders Authorised Bodies Enquiries Careers

The Standard

About the Standard Readiness Check Download Assessment Bodies FAQs

Get Started

Take the Readiness Check Download the Standard Enquire Directory

© 2026 Customer Service Excellence Standard. All rights reserved.

Privacy PolicyTerms of Use