Authorised Assessment Bodies
Formal assessment for the Customer Service Excellence Standard is carried out by independent Authorised Assessment Bodies. All bodies listed here are authorised to conduct assessments.
Fairness notice: This website is the shared first point of information for the Customer Service Excellence Standard. Authorised Assessment Bodies are displayed in randomised order. No Authorised Assessment Body receives preferential positioning, wording, or visual weight. Enquiries and download notifications are distributed equally.
Assessment Services Ltd
Providing professional assessment services for the Customer Service Excellence standard.
Centre for Assessment Ltd
Specialist assessment body focused on quality standards and organisational excellence.
QIA Services
Quality Improvement and Assessment Services for organisations seeking customer service excellence.